Rosh Rayhaan by Rotana

I believe this is the most centrical and busy international hotel chain in Riyadh center. It has everything you need, the rooms are wide and big, there is no noise, the gyms are very well equipped, the sauna, the pool...and on top of that, the food is delicious. The breakfast is full of options, most of them healthy ones, and the staff there is so helpful and kind. Special thanks to Sohel, the captain, who made me smile every single breakfast, and Mery who prepared my coffees with lots of love. An important thing to mention: almost all the staff speak English which is something very difficult to find in the KSA hotel industry nowadays.

First of all - very polite, attentive and helpful staff, customer service is highest quality. All employees whom we met - smiling when we talked with them, asking if are not missing anything and they can help us somehow. Room was spacious, clean, everything was there, we have not missed anything. Hotel location is very good - close to many restaurants and cafes of Olaya street, also not far from Kingdom Center. Breakfast was excellent, wifi was good and stable. Truly enjoyed our stay and recommend this hotel.

I would like to express my gratitude for the exceptional experience I had during my recent stay at your hotel. The location, facilities, and staff were all top-notch. From the reception to housekeeping, everyone was professional and accommodating. A special shoutout to the valet parking team for their outstanding service. Thank you once again for making my stay truly memorable.

Starting from the reservation Abdul Ellah to the housekeeping, I don’t want to list all the names as I might forget one, but I have to say every single staff I interacted with was nothing less than exceptional. Their main focus is costumer’s satisfaction.

Our stay at the hotel was truly fantabulous, exceeding our expectations in every way. Eager to make my daughter's birthday a memorable one, I approached the lady at the reception to inquire about any available birthday packages. She assured me that she would be in touch and asked us to proceed to our room. Shortly thereafter, we received a call informing us of an unexpected upgrade. Upon our return to the room, we were astonished to find that our belongings had been transferred to a beautiful suite adorned with rose petals, accompanied by a delightful cake and fruit basket. This thoughtful gesture made my daughter's day truly unforgettable. We are immensely grateful for the exceptional 5-star customer service provided by Mohamed Abu Nefissa and Hala. We look forward to returning in the future.